You have 14 days from the date of delivery to inform us that you wish to return your order. If this 14-day period ends on a weekend or public holiday, it will be extended to the next working day. Once your return request has been submitted, you will

<h1 style="text-align: justify;" id="return-conditions">Return conditions</h1> You have 14 days from the date of delivery to inform us that you wish to return your order. If this 14-day period ends on a weekend or public holiday, it will be extended to the next working day.Once your return request has been submitted, you will have 14 days to send the item back to us.Returned items must be:<ul data-spread="false"><li style="font-size: 16px;">In their original condition</li><li style="font-size: 16px;">Unused</li><li style="font-size: 16px;">Returned in their original packaging</li></ul>Please note that returns sent after the required timeframe, or items returned in a condition that does not meet the above requirements, may not be accepted. <hr style="text-align: justify;"> <h1 style="text-align: justify;" id="return-cost">Return cost</h1> Please note that return shipping costs are the responsibility of the customer. <hr style="text-align: justify;"> <h1 id="isPasted" style="text-align: justify;">Return process</h1><h2 style="text-align: justify; line-height: 1;" id="if-you-wish-to-return-an-item-because-it-is-not-suitable-or-you-would-like-to-request-an-exchange-you-may-send-it-back-using-the-shipping-method-of-your-choice-to-the-following-addressorder-xxxxprevote--atelier-choux-paris46-rue-aristide-briand60110-m&#xE9;rufrance"> If you wish to return an item because it is not suitable or you would like to request an exchange, you may send it back using the shipping method of your choice to the following address: Order XXXX PREVOTE / ATELIER CHOUX PARIS 46 Rue Aristide Briand 60110 M&#xE9;ru FRANCE</h2> <h2 style="text-align: justify; line-height: 1;" id="once-your-return-has-been-received-and-the-item-has-been-checked-to-ensure-it-is-in-its-original-condition-we-will-proceed-with-your-refund">Once your return has been received and the item has been checked to ensure it is in its original condition, we will proceed with your refund.</h2><h2 style="text-align: justify; line-height: 1;" id="for-exchanges-once-the-returned-item-has-been-received-and-checked-a-store-credit-will-be-issued-you-may-then-use-this-store-credit-to-place-a-new-order-for-your-replacement-item">For exchanges, once the returned item has been received and checked, a store credit will be issued. You may then use this store credit to place a new order for your replacement item. </h2><hr style="text-align: justify;"> <h1 style="text-align: justify;" id="refund-process">Refund process</h1>Once your return has been received and checked, your refund will be processed within 14 days. Please note that this timeframe may be extended if we have not yet received the returned item.Refunds will be issued to the original payment method used at the time of purchase.If the item shows signs of use or is no longer in its original condition, a deduction may be applied to reflect any loss in value.<h3 style="text-align: justify;" id> </h3><hr><h1 id="returns-for-items-purchased-in-store"> Returns for items purchased in store</h1> Items purchased from our Paris boutiques may be returned or exchanged directly at our boutiques located at 3 Rue Hautefeuille or 82 Rue de Grenelle.Please note that items purchased from Galeries Lafayette or from one of our retail partners must be returned or exchanged directly at the original place of purchase.

Return Policy

We offer refunds and exchanges within 14 days of delivery. To be eligible for a refund or exchange, items must be returned:. Please note that return shipping costs are the responsibility of the customer. Refunds will be issued to the original payment

We offer refunds and exchanges within 14 days of delivery.To be eligible for a refund or exchange, items must be returned:<ul data-spread="false"><li style="font-size: 16px;">In their original condition</li><li style="font-size: 16px;">Unused</li><li style="font-size: 16px;">In their original packaging</li></ul>Please note that return shipping costs are the responsibility of the customer.Refunds will be issued to the original payment method within 14 days of receiving and checking the returned item.For exchanges, once the returned item has been received and checked, a store credit will be issued. You may then use this store credit to place a new order for your replacement item.If you have received a damaged or incorrect item, please refer <a href="https://assistancecenter.gorgias.help/en-US/what-should-i-do-if-my-order-contains-an-incorrect-or-missing-item-5525754">here</a>.To request a return or an exchange, please refer to <a href="https://assistancecenter.gorgias.help/en-US/what%25E2%2580%2599s-your-return-policy-5525747" target="_blank" rel="noopener noreferrer" id="isPasted">our full return process</a>.

Refunds & Exchanges

Return shipping costs are the responsibility of the customer for standard returns, including items returned because they are not suitable or because an exchange is requested. If your order arrived damaged, contains an incorrect item, or is missing an

Return shipping costs are the responsibility of the customer for standard returns, including items returned because they are not suitable or because an exchange is requested.If your order arrived damaged, contains an incorrect item, or is missing an item, please <a href="https://assistancecenter.gorgias.help/en-US/contact">contact us here</a> within 48 hours of delivery. We will review your request and provide the appropriate next steps.For more details, you may also refer to our <a href="https://assistancecenter.gorgias.help/en-US/return-policy-5525747">return policy here</a>.

Return Shipping Costs

Once your return has been received and processed at our warehouse, your refund will be issued within 14 days. You will receive an email confirmation as soon as the refund has been processed. The refund will be issued to the original payment method us

Once your return has been received and processed at our warehouse, your refund will be issued within 14 days.You will receive an email confirmation as soon as the refund has been processed. The refund will be issued to the original payment method used at the time of purchase.Please note that, depending on your bank or payment provider, it may take an additional 3 to 5 business days for the refund to appear in your account.We recommend keeping your return tracking number until your refund has been completed.

Returns & Refunds

Return Policy

Refunds & Exchanges

Return Shipping Costs

Refund Timeline