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Understanding pre-ordersUpdated a month ago


A pre-order allows you to reserve an item that is currently out of stock or still in production.


How does it work ?

  • The estimated availability and shipping date are displayed on the product page. If this timing suits you, you may proceed with your pre-order and complete your purchase.

  • Once your pre-order is placed, you will receive a confirmation email with the details of your purchase, followed by a tracking link as soon as your order ships.

  • If your order includes both a pre-order item and an in-stock item, kindly note that all items will be shipped together once the pre-order item becomes available.


What should I do if my pre-order is delayed?

If the estimated shipping date has passed and you have not received a shipping confirmation email, please contact our team. We will be pleased to provide you with further information.


What are the benefits of pre-ordering?

  • Pre-orders help us reduce environmental impact and avoid overproduction by producing according to demand.

  • You enjoy priority access to new releases and highly sought-after pieces, while contributing to more responsible consumption.




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