Delayed PackageUpdated a month ago
If you are awaiting your order, we recommend the following steps:
1) Kindly verify whether your order includes a pre-order item. This information can be found on the product page of the items in your order, along with the estimated shipping date. If this date has passed and you have not received a shipping confirmation, please contact us here.
2) You may also track your parcel using the tracking link provided by email once your order has been dispatched. If your tracking information has not been updated for more than 48 hours, we invite you to contact us so that our team may assist you further.